We had to take our 5th wheel in to have the awning tube replaced. The dealer told us it was bad when they showed the unit to us. While the trailer was there we told them to replace a leaking hot water tank valve. They were real good about getting us in for service. We did have to wait several hours for them to do the work. The dealer is a couple of hours away from our home, so we had to wait for it instead of just dropping it off. Hope we are all fixed now.